Return & Exchanges
Swimwear From Oz offers a 10 day return policy, exclusive of shipping times. If the customer is not completely satisfied with the product, or it does not fit correctly, an exchange for other styles or sizes, store credit notes or a refund is available. Please note this excludes sale items where we can only issue a credit note or exchange for a different size providing the style is still available. Returned product/s must be in new condition and never worn with the tag still attached and in original packaging. All items kept for a period exceeding 10 days are considered accepted by the customer. Items returned that do not meet our return policy guidelines will be returned to the customer, with no credit issued.
Perhaps you would like to try another size or style or maybe you would like a refund?
Well either way, pop it in the mail to us with our Swimwear From Oz Return note and as soon as we receive it, we will follow the directions on your note and sort through the problem. In the unlikely event you find a manufacturing flaw with your garment or if you have not been sent what you ordered, please also follow the procedure above. All goods that leave the factory must be paid for meaning all exchanged garments must be returned to us before we can send you the new or correct garment.
> Once you know your size and style, your shopping experience is a breeze!
> For exisitng customers, keep in mind your body can change due to growth and training changes. These can effect your size.
> Keep in mind that all the styles we carry such as silique cut or racer may fit your figure differently. As a result you may vary in size from style to style